Terms & Conditions

Acceptance of Terms

These Terms & Conditions constitute an agreement between you and Thrive Vitality, LLC regarding your use of this website and purchases made through it.

Additional policies, product instructions, promotional terms, or program rules may apply to particular purchases, services, promotions, wholesale relationships, or other activities.

Eligibility and Authority

By using this website or placing an order, you represent that you have the legal capacity and authority necessary to enter into a binding agreement.

If you use the website or place an order on behalf of a company, organization, or other entity, you represent that you are authorized to act on its behalf and bind that entity to these Terms.

Products and Product Information

Thrive Vitality offers wellness, mineral, bath, body, topical, recovery, and related products and services.

We make reasonable efforts to present product descriptions, ingredients, images, packaging, dimensions, quantities, pricing, and other information accurately. Packaging, appearance, product presentation, or other non-material details may change as products are updated.

We may modify, improve, replace, limit, or discontinue products or product formats at any time.

Orders and Order Acceptance

Submitting an order does not guarantee that the order will be accepted or fulfilled.

Thrive Vitality may decline, limit, or cancel an order when reasonably necessary, including because of:

• Product availability
• Incorrect pricing or product information
• Payment authorization issues
• Suspected fraud or unauthorized activity
• Shipping limitations
• Order quantity limitations
• Legal or regulatory requirements

If we cancel an order after payment has been successfully processed, the appropriate amount will be refunded through the applicable payment method.

Pricing, Taxes and Payment

Unless otherwise stated, prices displayed on the website are in U.S. dollars.

Prices, promotions, discounts, product availability, and shipping offers may change without advance notice.

Applicable taxes, shipping charges, discounts, and other order-specific amounts will be shown during checkout when applicable.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your order.

Payment processing may be performed by third-party payment providers that maintain their own terms, privacy practices, and security procedures.

Shipping and Delivery

Orders are shipped according to our current Shipping Policy.

Processing and delivery estimates are estimates unless expressly stated otherwise. Delivery may be affected by carrier operations, weather, holidays, address issues, transportation disruptions, and other events outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Returns, Refunds and Damaged Orders

Returns, refunds, store credits, damaged-product requests, and related customer-service matters are governed by our current Refund & Return Policy.

Eligibility may depend on the condition of the product, date of purchase or delivery, product type, packaging condition, reason for return, and other factors described in that policy.

Product Use and Safety

Customers are responsible for reviewing and following product directions, ingredient information, warnings, storage instructions, and intended-use information.

Do not use a product if you have a known allergy or sensitivity to a listed ingredient. Discontinue use if irritation or an unexpected reaction occurs.

Website content and product information are provided for general informational purposes and are subject to our Disclaimer.

Thrive Vitality does not provide individualized medical diagnosis or treatment advice through its website or customer-service communications.

Website Use and User Responsibilities

When using this website, you agree not to:

• Use the website for unlawful or fraudulent purposes.
• Provide false or misleading account, payment, or order information.
• Attempt to gain unauthorized access to the website or related systems.
• Interfere with website operation, security, or performance.
• Introduce malicious code, malware, automated attacks, or harmful technology.
• Use automated systems to scrape, copy, or collect website content without permission.
• Misrepresent your identity or affiliation with another person or organization.
• Infringe the intellectual-property or privacy rights of Thrive Vitality or others.

We may restrict or terminate access to the website when reasonably necessary to protect the website, Thrive Vitality, our customers, or others.

Intellectual Property

Unless otherwise indicated, website content—including branding, trademarks, logos, product photography, graphics, designs, written content, videos, and other original materials—is owned by Thrive Vitality, licensed to Thrive Vitality, or otherwise used with permission.

You may use the website for ordinary personal and commercial purchasing purposes. You may not reproduce, distribute, modify, republish, sell, license, or commercially exploit protected website content without appropriate authorization.

Reviews, Feedback and User Content

If you submit a review, testimonial, photograph, feedback, suggestion, or other content to Thrive Vitality, you represent that you have the right to submit that material and that it does not violate another person’s rights.

You agree not to submit content that is knowingly false, unlawful, defamatory, threatening, infringing, deceptive, abusive, or otherwise inappropriate.

Thrive Vitality may moderate, decline, or remove user-submitted content when reasonably necessary.

Third-Party Websites and Services

The website may contain links to, or integrate with, services operated by third parties such as payment processors, shipping carriers, analytics providers, social platforms, and other service providers.

Third-party services are governed by their own terms, privacy policies, and operating practices. Thrive Vitality does not control independently operated third-party websites or services.

Privacy

Our collection and handling of personal information are described in the Thrive Vitality Privacy Policy.

By using the website, you acknowledge that information may be processed as described in that policy and through the privacy controls made available on the website.

Website Availability and Disclaimer of Warranties

We work to maintain an accurate, functional, and secure website. However, we do not guarantee that the website will always operate without interruption, delay, technical error, or temporary unavailability.

Except for any warranties expressly provided and to the fullest extent permitted by applicable law, the website and website content are provided on an “as is” and “as available” basis.

Nothing in these Terms is intended to waive or limit a warranty, consumer-protection right, or other legal right that cannot lawfully be waived or limited.

Limitation of Liability

To the fullest extent permitted by applicable law, Thrive Vitality will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising from use of the website when such damages are legally excludable.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold Thrive Vitality, LLC and its officers, employees, representatives, and service providers harmless from third-party claims, damages, liabilities, or reasonable costs arising from:

• Your unlawful misuse of the website
• Your material violation of these Terms
• Your infringement of another party’s rights
• Content you submit in violation of these Terms

Errors, Inaccuracies and Availability

Occasionally, website information may contain typographical errors, inaccuracies, outdated information, or omissions relating to products, pricing, promotions, shipping, availability, or other content.

Thrive Vitality may correct errors and update information when identified. If a material error affects an order, we may contact the customer, correct the order, or cancel and refund the affected transaction when appropriate.

Changes to the Website or These Terms

Thrive Vitality may update the website, products, services, policies, or these Terms periodically.

When these Terms are updated, the revised version will be posted on this page with a new “Last Updated” date.

Your continued use of the website after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Governing Law

These Terms and transactions conducted through the website are governed by applicable federal, state, and local law.

Any mandatory consumer protections or legal rights available under applicable law remain unaffected.

General Terms

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

No Waiver

Failure to enforce a provision of these Terms on one occasion does not automatically waive the right to enforce that provision later.

Entire Agreement

These Terms, together with policies incorporated by reference and any additional terms applicable to a particular transaction or program, constitute the applicable agreement concerning use of the website and related services.